Understanding Medicare rebates for your appointments
Your GP may have mentioned the 5 Medicare-subsidised sessions available each year—but it’s important to know these aren’t completely free. With an Enhanced Primary Care (EPC) referral or a Mental Health Care Plan (MHCP), Medicare will cover part of your session cost, and you’ll pay the rest.
You’ll pay the full fee on the day, and Medicare will rebate:
Rebates are usually processed into your account within 24 hours.
Our Service Fees
Your referral and care plan can be submitted via email to info@southwestwellness.com.au or ask your GP to fax it to 02 9182 5930.
We kindly ask for at least 24 hours’ notice so we can offer your spot to someone else. Late cancellations may incur a cancellation fee. If your appointment is on a Monday, please call by Saturday, as we are closed on Sundays.
📞 Call (02) 4647 1134
Mon & Fri: 7:30am–8:00pm and Sat: 7:30am–2:30pm
Can’t reach us? Leave a voicemail with your name, clinicians name, and your appointment details.
Important: We can’t accept cancellations via text, email, or through your clinician, please contact reception directly.
📱 SMS reminders are sent 48 hours before your appointment as a courtesy, but we recommend noting down your time when booking.
Robert Urich
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